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    Proactive outsource services

Business Process Outsource

Our transformative business process outsource model enables our customers to focus on their core business while optimizing operations in a cost effective manner. We help our customers leverage time zone differences to their advantage by operating 24 hours a day, 5 days a week. We’ve been at this for over 5 years now and have decided to make business process outsourcing a critical aspect of our competitive value. If it works for us as a core part of our business then we sincerely believe in what this competency can do for our customers and partners.

Content Management

Our content management service offering revolves around the delivery of precise and well formed content in support of a corporate website, an ecommerce store, or a corporate operational data store. We typically manage website content using our own Serino CMS product but also have expertise with Word Press, Thatcher and other industry CMS products.

Asset Management Support Services

We have specialized over the years in providing back office support services for a number of value added resellers by providing data loading, quotation, warranty validation, contract renewals, supplier portal administration services. We can operate directly or in support of a customer’s sales rep team to provide research, quotation services, co-term adjustments to help drive operational efficiencies at a cost effective rate.

Mobile App and Device Management Services

Business centric mobile apps (specifically POS apps) require more scrutiny than ever before. By leveraging our own business process models and our own SERINO App and Device management product, we are now able to provide a complete deployment, monitor and servicing solution for your mobile implementations.

QA Factory Services

We have successfully implemented this service for our own development teams and key clients by actively ‘following the sun’ in support of continuous software test execution services thereby giving software development teams much faster and more critical results that drive down time to market schedules. We also specialize in providing website testing services for clients that require periodic inspections to guarantee continued availability for their own environments.

Helpdesk/Network Support Services

We support a wide range of technical, network and operational support on a 24 X 5 basis to our own teams and customers. Our services range from end user computing services support, asset management, network monitors, to application management services. When necessary, we can scale our work force to augment short term or mid term servicing needs.

Contact Us

2440 Camino Ramon, Suite 313
San Ramon, CA 94583

T: +1 925 309 8475

4/F A&V Crystal Tower

105 Esteban St., Legaspi Village

Makati City

T: +63 2 519-3699, 519-3700, 519-3695

E: info@igentechnologies.com